Need help with VOSS? Contact us anytime:
- Support Email: kalmorntech@gmail.com
- Privacy Email: kalmorntech@gmail.com
- Support Hours: 9:00 AM – 5:00 PM MST
- Typical Response Time: 1–2 business days
What VOSS Helps With
- Audio transcription
- Summarization
- Possible Explanations as decision-support / wellness information
VOSS is not a clinical diagnostic device and does not replace professional medical judgment.
Frequently Asked Questions
1) Microphone is not working
- Open iPhone Settings > Privacy & Security > Microphone
- Enable microphone access for VOSS
- Restart the app and try again
2) Speech recognition is not working
- Open Settings > Privacy & Security > Speech Recognition
- Enable access for VOSS
- Confirm your internet connection is stable
- Retry after relaunching the app
3) I’m seeing network/server errors
- Check Wi-Fi/cellular connection
- Update to the latest app version
- Wait briefly and retry
- If it persists, email support with details
4) How should I interpret “Possible Explanations”?
Possible Explanations are informational suggestions generated from provided content.
They are for decision support and wellness context, not definitive conclusions or professional medical advice.
5) Privacy/data questions
See our Privacy Policy: https://www.kalmorntech.com/voss-privacy
For privacy or data questions, email: kalmorntech@gmail.com
Data Access / Deletion Requests
VOSS does not use login accounts and does not retain session or user content in infrastructure.
Because we do not store session/user content in infrastructure, there is generally no app session data available for access or deletion processing.
If you still have a privacy question, email kalmorntech@gmail.com with details and we will respond.
Report a Bug (Template)
Please include:
- Device model
- iOS version
- VOSS app version
- Date/time issue happened
- Expected behavior
- Actual behavior
- Steps to reproduce
- Screenshot/screen recording (if available)
Send to: kalmorntech@gmail.com
Safety Notice
VOSS provides decision-support/wellness information only.
It is not a substitute for licensed professional advice, medical evaluation, diagnosis, or treatment.